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The Business of the Internet

The business of the internet is growing. From software providers and web developers, to small businesses entirely based on e-commerce, to the giants like Amazon, Ebay, Monster.com, and others, to the use of the web by super companies like General Electric or Ford Motor Corp to facilitate customer service, supply chain management, and the like, to basic informational and content publishing site such as this and others, the web has grown exponentially over the last 10 years, despite bubbles bursting and reforming.

Content management systems for large publications, contact management systems for sales force automation, customer support systems, and stores have all evolved. Bill pay services, online banking, and now even online Voice Over IP services are expanding at enormous rates. The Internet Economy supported an additional 600,000 jobs in the first half of 2000, according to the University of Texas' Center for Research in Electronic Commerce. The Internet Economy now directly supports 3.088 million workers, more than the insurance, and real estate industries. These figures -- the Internet Economy Revenues Indicator (tm) (IERI), the Internet Economy Jobs Indicator (tm) (IEJI), and the growth rate -- are the principal findings of fourth report on measuring the Internet Economy commissioned by Cisco Systems. (from the Internet Economy Indicators)

Facts and Figures

Just for fun, here are some facts gleaned from Internet Economy Indicators... Some are old, but hey, it is interesting stuff...

  • The Internet began as the ARPANET during the cold war in 1969. It was developed by the U.S. Department of Defense's (DOD) in conjunction with a number of military contractors and universities to explore the possibility of a communication network that could survive a nuclear attack. It continued simply because the DOD, it's contractors, and the universities found that it provided a very convenient way to communicate. (University of Regina)
  • 17 Million US Households to Shop Online in '99
    17 million US households will be shopping online by the end of this year, with online retail sales expected to top USD20.2 billion, according to Forrester Research. (NUA/Forrester Research)
  • 10 Million Networked Homes in the US by 2003
    10 million households across the US will be transformed by the introduction of networking capacity to their homes by the year 2003. (NUA/Yankee Group)
  • Number of pages on the Web: 800 million.(NEC Research Institute)
  • 64 Million U.S. Adults Regular Internet Users Mediamark Research Inc. has released data which suggests that there are 64.2 million adults going online in the U.S. every month. (NUA)
  • 56 percent of U.S. companies will sell their products online by 2000, up from 24 percent in 1998. (NUA)
  • Cisco Systems Inc. is today the world's largest Internet commerce site, selling more than $32 million in products every day. (Cisco Systems, Inc.)
  • This summer 82 percent of college graduates will search for careers and employment information online. (NUA)
  • A survey of 30,000 consumers in 30 nations by found that the U.S. not only has the fastest-growing number of Internet users, but the largest proportion of e-commerce consumers. (Roper Starch Worldwide)
  • More than a million new jobs were created by the U.S. high-tech industry since 1993. (American Electronics Association)
  • Preliminary employment data show that the U.S. high-tech industry employed 4.8 million workers in 1998, making it one of the nation's largest industries. (U.S. Bureau of Labor Statistics)

This area of the site contains articles, notes, and links to other resources that will help you answer these and other questions.

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Resource Links

Cross-border electronic commerce and international trade statistics - Describes some issues regarding international trade statistics in the light of growing cross-border electronic commerce (international e-commerce). (+info)
E-Commerce Inquiry to Business 2000 - E-commerce could have a huge impact on the way businesses operate. It has the potential to lead to growth in trade, increase markets, improve efficiency and effectiveness and transform business processes (+info)
E-commerce Statistics and Sources - Canadian Statistics from that government (+info)
E-tailing and the Small Business - Order and fulfillment management is a crucial part of the e-commerce business. Our smallbiz technology expert interviewed Lynnette A McIntire of UPS' Logistics Group to provide you with advice and insight into the logistics part of doing business online. (+info)
Electronic Commerce - Stats and information provided by the US Government (+info)
Frictionless E-Commerce: What It Takes to Succeed Online - E-Business is alive and well... and consumers are still buying online (+info)
Help wanted by IT services firms - Need a job? The growing technology services industry is hiring. But services employers these days want more than the programming chops of unemployed software developers--they're looking for business smarts as well. (+info)
Highlights from the 2001 UCLA Internet Report - Stats on usage of the internet (+info)
Internet Indicators - Facts and Figures from the US Department of Labor, among other places (+info)
Internet Resources in Business & Economics - From UC Berkeley: Only those internet resources that offer free and substantive information in business and economics are listed in this guide. (+info)
Maximizing the Potential of Your Internet Based Activities - Putting up a website is not enough... Use the net to enhance all aspects of your business (+info)
Measuring E-Commerce - the ONS Approach - This article sets out the ONS approach to measuring e-commerce generally. Office of National Statistics (+info)
Measuring E-commerce: Developments in the United Kingdom - Provides an overview of work taking place, and future plans. (Oct 2001) (+info)
Online Sales Projected to Be Strong - The difficult economic conditions and the events after September 11 are casting a cloud on retail sales. Not so for Internet entrepreneurs: industry analysts project online sales to remain strong, even increase (+info)
ONS E-commerce Inquiry 2000 - Further analysis - A further analysis of the results of the E-commerce inquiry 2000, produced in May 2001, with a particular emphasis on sectoral analysis. (+info)

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